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WeCom is a business communication and office collaboration tool developed by Tencent WeChat Team. WeCom provides the same communication experience as WeChat and connects with WeChat in an all-round manner. It also offers productivity tools such as Event, Meeting, WeDoc and WeDrive, and flexible OA for effective business communication and management.
WeCom provides exclusive industry solutions for retail, education, government affairs, financial service and other industries, helping various industries to better serve users on WeChat. WeCom has been widely adopted by leading organizations, including Shiseido, Rainbow, P&G, Cartier, IKEA, PICC, Deppon Express, Changan Automobile, Shenzhen Mingde Experimental School, Affiliated High School of South China Normal University, Longhua District Education Bureau, and Shenzhen Taxation Bureau.

1.Provides a familiar communication environment to allow you to chat and work with colleagues efficiently
[Ease of Use] Creating a user-friendly messaging experience consistent with WeChat.
[Reliable Storage] Messages are synchronized between PC, mobile phone and other devices in real time and stored in the cloud.
[Effective Communication] Message read status is shown to both sides for the messages sent to make the communication more efficient.
[Corporate Directory] Supports batch import and centralized management of member information to allow you to find the colleagues you want to chat with more quickly.

2.Connect with WeChat in an all-round manner
[Exchange Messages] Add WeChat users as contacts and offer services via private or group chats. The group can contain a maximum of 500 members.
[Contact Customers] Companies can view and manage the customers added by members.
[Customer Group] Companies can view and manage the customer groups of members. Various tools such as Anti-harassment, Restrict from Joining Group Chat, Restrict Group Name Change, and Deduplicate Group Members are available to serve customers efficiently.
[Customer Moments] Posts about activity information and product updates can be shared to Moments to interact with customers.
[Company Pay] Companies can receive money from or pay money to WeChat users or employees, and send Red Packets to employees.

3.Integrate multiple productivity tools and OA
[Event] Event invitations can be initiated and calendar can be shared with teams. Exchange and CalDav protocols are available.
[WeDoc] Documents and forms can be created individually or edited with colleagues. [WeDrive] A shared space where all changes of files sync in real time. You can always get the latest version.
[Meeting] Initiate and join online meetings anytime & anywhere. A maximum of 300 people can join the meeting.
[Live Video] Stable HD live videos that support screen sharing and PPT presentation. Viewers can send comments and start joint streaming.
[OA] Preset flexible and easy-to-use OA tools powered by Wecom, such as Attendance, Approvals, Reports, Announcement, Meeting, and Forum.

4.Open capabilities
[Retail Industry] With open APIs for Contact Customers, Customer Group, and Customer Moments, companies can better acquire, accumulate, manage and operate customers.
[Education Industry] Open APIs for Contact Parents, Education Bureau-School Interconnection, Parent-School features are available to meet the individual needs of Education Bureau and schools.
[Government Affair Industry] Open APIs for Contact Residents are available to meet the individual needs of government agencies.
[Office and Collaboration] Open APIs for Approvals, Attendance, Reports, Event, WeDoc, WeDrive, Meeting and Live Video, are available.

5. Strong security capabilities
[all-round safeguard] Based on the integration of offense and defense capabilities of Tencent over the past 20 years, WeCom is the first domestic office product to pass SOC2Type2 auditing, and has obtained ISO27018, ISO20000, ISO27001.

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Optimized experience and fixed bugs.

Recent updates:

Upgraded capabilities in the retail business
1.500-person Group
The maximum number of members in WeCom "Customer Group" connected with WeChat has been increased. You can invite WeChat users to the group. The group can contain a maximum of 500 members.

2.Customer Group Management
Anti-harassment, Restrict from Joining Group Chat, Restrict Group Name Change, Deduplicate Group Members, Broadcast Messages, and chat toolbar are available to help efficiently manage 500-person customer groups.

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